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Privacy Policy

Last Updated: 28/03/2025

ClearSend Marketing ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website [www.clearsendmarketing.com].

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By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

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1. Information We Collect

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We may collect the following personal information from you when you use our website or book services:

  • Name

  • Email Address

  • Phone Number

  • Website URLs

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We may also collect technical information automatically, such as:

  • IP address

  • Browser type and version

  • Operating system

  • URLs visited before and after visiting our website (using Google Analytics or other tracking tools)

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2. How We Collect Your Information

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We collect information through:

  • Forms: When you book services or contact us through the website, we collect information such as name, email address, phone number, and website URL.

  • Cookies and Tracking Technologies: We use cookies to track user behavior on our site (via Google Analytics) to improve our services and for marketing purposes.

  • Payment Processors: When you make payments through PayPal or bank transfer, payment details are processed through these third-party services, but we do not store any sensitive payment information directly.

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3. Use of Information

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We use the information we collect to:

  • Provide the services you request (e.g., email marketing audits, automation setup, etc.)

  • Respond to your inquiries and bookings

  • Improve our website and user experience

  • Send you marketing communications (with your consent)

  • Process payments (via PayPal or bank transfer)

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4. Sharing of Information

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We do not share your personal information with third parties unless necessary for:

  • Payment Processing: PayPal and bank transfers will require personal and payment information for completing transactions.

  • Analytics and Marketing: We may use third-party services like Google Analytics to improve our website and conduct A/B testing for marketing purposes. These tools may collect anonymous data like IP addresses and cookies to track user behaviour.

We do not sell or rent your personal information to third parties.

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5. Data Security

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We are committed to ensuring the security of your personal information. While we do not store sensitive payment details on our website, we rely on PayPal and bank transfers for secure transactions. Wix, the platform we use for our website, offers secure features such as SSL encryption to protect user data. However, please be aware that no method of transmission over the Internet is 100% secure.

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6. Your Rights

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Under GDPR, you have the right to:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You can request to correct any inaccurate or incomplete personal data.

  • Erasure: You can request the deletion of your personal data (subject to certain conditions).

  • Withdrawal of Consent: You can withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at sahra@clearsendmarketing.com.

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7. Cookies

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We use cookies and similar tracking technologies to track user activity on our website. Cookies are small files placed on your device that allow us to personalize your experience and collect data for analytics purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

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8. Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised "Last Updated" date. Please review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:

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